Refund and Cancellation Policy of Sharma Traders
1. Introduction At Sharma Traders, we strive to ensure customer satisfaction. This policy outlines the terms under which refunds and cancellations are processed.
2. Cancellation Policy: Customers may cancel their orders within 24 hours of placing them and receive a full refund. You must submit cancellations via +91-9045353871 and include the order number and customer details.
3. Refund Policy We will issue refunds under the following conditions:
If the product is defective or not as described, customers must report the issue within 7 days of receiving the item.
We will process refunds within 14 business days after receiving and inspecting the returned item.
Original shipping charges are non-refundable unless the return is due to an error on our part.
4. Return Process To initiate a return, please follow these steps:
Contact our customer service team at +91-9045353871.
Kindly share your order number along with the details of the item you would like to return.
Follow the instructions provided to return the item.
5. Changes to the Policy We reserve the right to update or modify this policy at any time. We will notify customers via [insert method of communication, such as an email or website update] of any changes.
6. Contact Us. For any questions regarding our refund and cancellation policy, please contact us at
- Email: mk8779971@gmail.com
- Phone no: 9045353871
- Address: A-1 Dreem City Colony Meerut Near Om Sai Confectionery Ganga nagar Meerut Uttar Pardesh 250001